Benefits help info

Your benefit rights - what you can do to defend your entitlements

The best-known advice agencies mainly tell people how to comply with
the rules. Most of them don’t give us the information we need to press for our rights and any concessions made. The information here comes from sharing our experiences with other grassroots groups, claimants, anti-poverty campaigners, single mums, tenants’ rights and disability campaigners, and lawyers
bringing legal challenges.

ESA to Universal Credit: the government announced that they would not move ESA claimants to Universal Credit until 2028.  However, people on Tax Credits, including disabled part-time workers on Working Tax Credits, and people on ESA + Child Tax Credits, such as disabled single mothers, are being notified that they should claim Universal Credit now or soon.

See our COVID changes page for info on benefit assessments by telephone, benefit appeals held remotely, and more.

Below are leaflets on exemption from face-to-face interview, to give to your GP or other professional, or you can use it yourself:

** Important: for Work Capability Assessment issues, the CHDA contact email has changed to: Customer-relations@CHDA.DWP.GOV.UK

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