Norfolk: Anger that £1m repayments to disabled people are ‘credit notes’

Disability Network Norfolk Group photo

Shared from Eastern Daily Press:

By Dan Grimmer on 13 January 2021

Campaigners for disabled people have hit out at Norfolk County Council’s method of repaying  £1m after a judicial review ruled it had acted unlawfully.

The outcome of a judicial review means Norfolk County Council will have to repay about £1m to some 3,200 disabled people who had seen their care costs increased because of its decision to change the way they were calculated.

A legal challenge launched by a young woman with Down’s Syndrome went to the High Court – and a judge ruled the council had acted unlawfully and had discriminated against them in an unforeseen and unintended way.

The Conservative-controlled cabinet agreed on Tuesday to bring in interim measures to revert to the £165 a week Minimum Income Guarantee level and to use discretion not to take into account any Enhanced Personal Independent Payment.

That will be backdated to July 2019, which means about £1m will be paid back to the disabled people affected.

But disabled people and their parents have criticised the way the council will make the repayment – with no cash refund, but money put into the accounts they have with the council.

Council leader Andrew Proctor said it was the “best and speediest” way to get the payments to people.

But a spokesperson for the Disability Network Norfolk Group said: “Norfolk County Council will ‘refund’ the money into care accounts administrated by the council and it will take case by case decisions on whether the money can be withdrawn.

“How is this a genuine repayment? The money belongs to the disabled person not the council.”

Concerns over the crediting of accounts were also raised by independent county councillor Sandra Squire and Labour group leader Steve Morphew.

Mrs Squire has written to the council leader calling for a proper refund, rather than it being paid into care accounts.

She said: “From what I’ve been told, this isn’t so much of a refund, it is essentially more of a credit note.

“People have suffered hardship as a result of these charges and if it is refunded into their accounts, they can only spend it on care.

“This is wholly unacceptable and this decision needs to be reversed.”

Mr Proctor said it would be discussed at a meeting with the Disability Network Norfolk Group organised for Friday.

Andrew Proctor has sent a scathing letter to the Planning Inspectorate over its decision to allow 17

Andrew Proctor, leader of Norfolk County Council. – Credit: Copyright: Archant 2019

He said: “The most important aspect is to share our proposed timetable for repayments and how we communicate it to service users, as well as demonstrating that we will make these as soon as practicably possible.

“This will also be the start of how we will engage with affected people for a longer term solution.”

1 thought on “Norfolk: Anger that £1m repayments to disabled people are ‘credit notes’”

  1. I cannot believe the further actions of Norfolk county council,this money should be paid into their bank accounts,many will have debts to settle due in there entirety because of Norfolk county council actions in leaving them with out enough to pay their Bill’s.this council is in my opinion the worse council in the country.
    You overcharged your clients,and took more money of them, in doing so you paid no attention to the regulations set out in the financial assessment in the care act.
    The people have a right to receive their money in cash, in giving out money in vouchers this enables the council to retain the money in persons direct payments,another form of control by the council.
    The 1million to be paid out, should be money payments to each of the people you robbed.
    A word of advice to all of you who were expecting to get your money returned to you, you all have the option to make a council complaint,or a demonstration outside the council offices, or to contact your MPs and national newspapers.


Leave a comment