COVID changes

Here is info put together by us on the changes made under COVID — how benefits are assessed, can you visit residents in care homes, our rights under the Care Act, “Long COVID” self-help groups and other issues. 

More topics will be added when ready.

Please email us at win@winvisible.org to add tips from your own experience. 

Benefit appeals held remotely during COVID

Care Act and Mental Health Act duties after the Coronavirus Act

Care home visits

Hospital visits — your right to have someone with you

“Long COVID” support

Telephone interviews for disability benefits